Refund Policy

 

At ADRO PARDI, we value customer satisfaction and strive to ensure that you are delighted with your oversize t-shirt purchases. In the event that you are not completely satisfied with your order, we have developed a comprehensive refund policy to address your concerns. Please read the following details carefully:

 

Eligibility for Refunds

 

- Refunds are applicable to oversize t-shirt orders that meet the following criteria:

  - The item(s) must be returned in their original condition, unworn, clean (without any dirt), unwashed, and with all tags attached.

  - The return request must be initiated within 3 days of receiving the order.

  - The reason for the return must be valid and within the scope of our refund policy (e.g., manufacturing defects, incorrect item received).

 

Refund Process

 

- To initiate a refund request, please contact our customer service team via email at hello@adropardi.in or by phone at +91 966 499 901.

 

Return Shipping

 

- Customers are responsible for the cost of return shipping unless the return is due to a manufacturing defect or an error on our part.

- We recommend using a trackable shipping method to ensure that the returned item(s) reach us safely.

 

Inspection and Approval

 

- Once we receive the returned item(s), we will inspect them to ensure that they meet the eligibility criteria for refunds.

- If the item(s) pass the inspection, we will proceed with the refund process.

 

Refund Timeframe

 

- Refunds will be processed within 3-5 business days of receiving the returned item(s) and completing the inspection process.

- Please note that the time it takes for the refund to reflect in your account may vary depending on your financial institution or payment provider.

 

Non-Refundable Items

 

- Certain items may not be eligible for refunds, including but not limited to:

  - Items that are marked as final sale or clearance.

  - Items that have been customized or personalized according to customer specifications.

 

Contact Information

 

- If you have any questions or concerns regarding our refund policy or the status of your refund, please don't hesitate to contact our customer service team for assistance at hello@adropardi.in

 

Note

This refund policy is subject to change at the discretion of ADRO PARDI. Any updates or revisions to the policy will be communicated to customers through our website and other relevant channels.